FAQS

  • When will I receive my order?
    If the item is in stock and payment has been cleared, item will be shipped that day. The quickest way for us to receive your payment is through the manual payment  option where funds are transferred online. We use NZ Post Haste &  New Zealand Post Track and Trace.  So when your order is sent, you will receive an e-mail with the tracking number attached.  The customer will be able to keep track of delivery and when it is due to arrive.

    • South Island - Allow approx. 7 days for delivery
       
    • North Island - Allow approx. 5 days for delivery
       
    • Overseas Shoppers
      At present all the freight charges shown are for NZ domestic deliveries only. If you would like to make an order for delivery overseas, please contact us first before placing your order so we can let you know the post & packaging and how to pay for the item.
       

     
  • Will my copper art go green if I put it outside?
    All Copperworkx products are sprayed with a clear metal lacquer that will hold the colors and stop tanishing in the art for many many years. (this varies with every area, less time is taken when by the sea.) 
     
  • Wow do you make the copper go green?
    We use a acid wash to advance the patina or green look on the copper.
    We do not use paint.  If you prefer your product to go green request us not to lacquer it and we can either patina it, or leave it raw for it to weather naturally.
     
  • What does 100% recycled mean?
    Most of the Copperworkx products are recycled from old hot water cylinders.  Even the fish eyes used in the large fish are from recycled glass.  Copper wire is from electrical items and copper pipe from old houses.
     
  • Are the colors painted on?
    No, the colors created on Copperworkx products are made from the heat effect of the gas torch used to cut them out.
     
  • Will my Copperworkx product break.
    Copper is very malleable and in most instances is easy to bend.  However, it can only be done a few times before metal fatigue sets in and it breaks.
     
  • Will the Copper rust?
    The metal copper does not rust or corrode so will last forever,  we use a good lacquer that stops the process.
     
  • Cancellation Policy?
    We do not have to provide a refund if you have simply changed your mind.